Effective Date: June 19, 2025
At XactLite, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website, https://xactlite.com.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
Personal Identification Information: Name, billing address, shipping address, email address, phone number
Payment Information: Payment details (processed securely via third-party payment processors; we do not store credit/debit card information)
Order Details: Products purchased, order amount, and order history
Technical Data: IP address, browser type, operating system, referring website, and activity on our website (via cookies or analytics tools)
2. How We Use Your Information
We use the information we collect in the following ways:
To process and fulfill orders
To provide customer service and respond to inquiries
To send order confirmations, shipping updates, or support-related emails
To improve our website, products, and user experience
To prevent fraudulent transactions and enhance website security
To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
Trusted third-party services such as payment processors, shipping partners, or analytics providers that help us operate our website and deliver products
Legal authorities when required to comply with applicable laws, regulations, or legal processes
All third-party providers are required to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. These help us:
Remember your preferences
Understand user behavior through analytics
Offer a more personalized shopping experience
You can control cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. While no system is 100% secure, we use encryption (SSL), firewalls, and secure third-party platforms to minimize risks.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Object to certain processing or withdraw consent
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill your orders and for legitimate business purposes, including legal and accounting obligations.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content, security, or privacy practices of any third-party websites. Please review their policies before submitting personal data.
9. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us for immediate removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
XactLite
Email: [email protected]
Website: https://xactlite.com
